We collect your information when you interact with us or use our services, such as when you use our Sites to place an order. We also look at how visitors use our Sites, to help us improve our services and optimise customer experience.
As part of our commitment to the privacy of our customers and visitors to our Sites more generally, we want to be clear about the types of information we will collect about you.
We will only process your information if there is a reason for doing so, and if that reason is permitted by law.
We process your information to determine whether you may be interested in hearing about our Deliveroo for Work service and, if your employer signs up for Deliveroo for Work, to make this service available to you.
Where you have given your consent or where we have a legitimate interest for doing so (and are permitted to do so by law) we will use your information to let you know about our other products and services, or Deliveroo initiatives that may be of interest to you and we may contact you to do so by email, post, phone, or push notification or in-app message.
We undertake fraud checks on all customers which is necessary for us to:
We will only retain your information for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your information for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
The information we collect about you will be transferred to and stored on our servers located within the EU. We are very careful and transparent about who else your information is shared with.
We adopt robust technologies and policies to protect your information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
Under certain circumstances, you have rights under data protection law in relation to the information we hold about you.
Deliveroo Netherlands BV, Raamplein 1, 1016 XK Amsterdam, The Netherlands
Roofoods Ltd, The River Building, 1 Cousin Lane, London, EC4R 3TE, United Kingdom